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Contact BENXU
You can get in touch with us through the contact form below.
Please select the relevant enquiry type and provide your name, contact details and message. Our team will get back to you as soon as possible.
Stay Connected with BENXU
Every question about wellness and everyday living deserves thoughtful attention.
Rooted in Eastern herbal wisdom and designed for modern lifestyles, BENXU makes everyday wellness simpler, more natural and easier to incorporate into daily life.
Whether you would like to learn more about our herbal wellness products, need assistance with an order or after-sales service, or wish to explore brand and business collaborations with BENXU, we would be happy to hear from you.
Contact Number
6011 1244 6058
info@benxulife.com
sales@benxulife.com
Frequently Asked Questions
How can I contact BENXU?
You can contact us through the enquiry form on this page.
Please select the relevant enquiry type and provide your name, contact details and message. If your enquiry is related to an order, please include your order number so that we can assist you more efficiently.
I’m not sure which herbal tea is right for me. Can I ask for advice?
Yes.
BENXU offers a range of tea and herbal wellness collections designed around different everyday needs, including daily wellness, body and dietary management, women’s wellness, men’s wellness, mature wellness and pure tea.
You may share your daily routine, drinking preferences and the products you are interested in. Our team can help you better understand the relevant product information and available options.
Any guidance provided is for general product information and everyday wellness reference only and should not be considered professional medical advice.
Can BENXU products be consumed every day?
Ingredients, formulations and recommended preparation methods vary between products.
We recommend reviewing the ingredients, preparation instructions and precautions listed on each product page before consumption, and enjoying the product in moderation according to your individual needs.
If you are taking medication, pregnant, breastfeeding, managing a chronic medical condition, or have sensitivities to certain plants or food ingredients, please consult a doctor or qualified healthcare professional before consumption.
I have allergies to certain herbs or foods. Can I consume BENXU products?
If you have known allergies to certain foods, pollen, plants or herbal ingredients, please carefully review the complete ingredient list before purchasing or consuming the product.
If you are unsure whether a particular ingredient is suitable for you, we recommend consulting a doctor or qualified healthcare professional.
If you need further information about the ingredients of a specific BENXU product, please contact us.
Can I modify or cancel my order after placing it?
If you need to modify your order details or request a cancellation, please contact us as soon as possible and provide your order number.
We will review the current processing and fulfilment status of your order to determine whether changes can still be made.
Once an order has entered the packing, fulfilment or shipping process, certain details may no longer be changed.
Does BENXU accept corporate purchases or bulk orders?
Yes, we welcome corporate and bulk purchase enquiries.
BENXU is open to corporate purchases, employee gifts, festive gift sets, event gifting and other bulk-order opportunities.
Please contact us with your estimated quantity, intended use, preferred products, budget range and required date. Our team will follow up based on your requirements.
Can I collaborate with BENXU on brand or business partnerships?
Yes.
BENXU welcomes collaboration opportunities with businesses, retail partners, content creators, media organisations and other partners whose values and direction align with our brand.
Potential collaborations may include brand partnerships, co-branding, retail partnerships, distribution, corporate gifting, events, content collaborations and media partnerships.
When submitting a collaboration enquiry, please include a brief introduction to your company or brand, your collaboration idea and your contact details so that we can better understand the opportunity.
BENXU
Wellness in Natural Order
Bringing wellness into modern life,
helping the body return to its natural order.
From a cup of tea and a blend of herbs to the objects we use every day, we believe sustainable wellness is not about following complicated routines. It is about rediscovering a rhythm that feels natural to you.
Have a question? We would love to hear from you.
Bring Wellness Back to Your Daily Rhythm
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